HYDROFUN SPA GENERAL QUESTIONS AND ANSWERS
How do I know which Hydrofun Spa is right for me ?
Many factors are involved in making the correct decision: family size, installation space and budget, to name a few. Hydrofun Hot Tubs offer a simple range of spas and colour combinations, all different sizes with various seating arrangements to suit different lifestyles and personal taste.
Where are Hydrofun Spas made ?
Our spas are built in an industry leading factory in America that has over 30 years of Hot Tub manufacturing experience behind them. Our spas incorporate some of the most sought after equipment and components from around the world such as Balboa controls and EMG hydrotherapy pumps from Italy.
What kind of requirements should I consider regarding installation ?
Our Hot Tubs are designed for easy installation and can be used all year long, even in cold climates, however comfort and convenience are key issues. Does your site offer privacy and easy access? Your tub needs to be placed in an area where it will rest on a solid, level surface. A wood deck, concrete pad or pea gravel area are all popular surfaces, be sure to watch for any settling or erosion that could move the hot tub out of level. For indoor locations, adequate ventilation is essential. Water evaporating from your spa will raise the room's humidity level. An exhaust fan will help prevent damage and discomfort. Also, be sure you have a plan for getting the spa indoors. Is the patio door big enough? Or maybe you'll need to remove the glass from a picture window. All 32 amp Spas will need to be connected by a qualified electrician, if you do not want to involve an electrician, consider our 16 amp Plug’n’Play spa as this spa can be connected directly to your homes power socket without any further installation.
Are Hydrofun Spas difficult to care for ?
No, not at all. Hydrofun Spas virtually maintain themselves. There is some minor maintenance needed, but you'll spend far more time enjoying your spa than maintaining it. We offer a wide range of maintenance and cleaning kits in our Spa Essentials section of this website, along with replacement filter cartridges and other useful spares and accessories that you can purchase to enhance your spa experience even further.
What is an Acrylic Shell interior ?
Lucite®XL cast acrylic is a non-porous weatherable material that's highly resistant to chemicals, stains, and with proper care and use, it has been shown to retain its properties far longer than other spa materials and is available in a number of colours. It also incorporates Microban® antimicrobial product protection which inhibits the growth of bacteria that can cause odor, stains and product degradation. Microban® won't wear off with time because it's actually built in the hot tub spa's surface. By using this material our spa surfaces deliver incomparable beauty and durability, naturally, when you invest in a spa, you want reassurances that it's made to last. Summer and winter, year after year. Unlike some other materials, the colors of Lucite® go all the way through the material. They're not simply painted on. That means the colour won't wear away or chip off over time. Your spa will stay showroom-beautiful.
How is the floor and exterior shell construction ?
Strength is a key factor of the weatherproof design, Hydrofun Spas have a moulded ABS Polysheet base that provides great protection, thick foam is also applied to provide further floor support and insulation. The exterior synthetic exterior cabinet is UV and mould resistant and has convenient access points to service important plant equipment. The cabinet is available to purchase in two colour schemes, American Cherry or the darker Coravan (factory order).
How much does it cost to run a spa ?
That depends slightly on the model, climate and usage. But you can reckon on Hydrofun Spas having some of the lowest running costs of any spa brand available. This is due to the extra steps taken in manufacturing to ensure the highest quality, lowest maintenance, and being one of the most efficient spas on the market. All Hydrofun Spa floors and plumbing is insulated with foam and the adjustable straps and linear heat seal assure the cover is sealed and energy efficient. The high-output, low-amperage industrial duty pumps run cool and work smoothly to keep operational cost to a minimum.
What is the Horse Power of your pumps ?
The factory does not measure the pump performance in horsepower. The true measure of a pump is in LPM or litres per minute. Many consumers are misled by inaccurate or overrated pump performance. Don't be fooled by the concept that bigger is better. The truth is bigger might be worse.
How efficient are your heaters ?
All 32 amp spas incorporate a 3kW tube style heater with two sensors that measure the difference between water entering and leaving the heater to ensure that there is sufficient flow. Our 16amp Plug’n’play spas have a 1.5kW heater fitted to keep power consumption as low as possible.
Does a Hydrofun Spa include an ozonator or can one be added ?
Hydrofun Hot Tubs are supplied with a solid-state Ozonator as standard. Ozone is a natural and easy way to maintain your water, and reduce the amount of chemicals necessary to maintain sparkling clean water. Ozone burns up organics in your water thousands of times faster than sanitizer alone.
What makes your cushioned pillows different from pillows ?
Our cushioned headrests are made of EVA that holds up to the harsh spa environment much better than standard foam pillows.
What is the maximum temperature a Hydrofun Spa can be run at ?
The maximum UL-approved set temperature for any hot tub is 40°c. This has a variance of 2°c. Which means the hot tub cannot be set above 40°c but the temperature can fluctuate to as high as 42°c and still be within UL standards.
How long is the warranty ?
All of our 2011 Hot Tubs sold in the United Kingdom are backed with a five-year structural warranty, 2 years surface, 2 years plumbing and equipment and one year exterior, parts and labour warranty. We believe this cover, along with direct customer access to fully trained engineers at the end of a phone to be one of the very best warranty and Aftersales Packages within the UK spa market today.
